Shipping & Returns
At Cristal Creations, we believe in delivering your favorite products quickly and reliably—no matter where you are! Whether you're shopping for fashion, home décor, gadgets, or anything in between, we want to make sure your shopping experience is as smooth as possible. 💖
Shipping Information 📦
U.S. Orders:
For our customers within the United States, enjoy fast shipping! Your order will typically arrive in 3-5 business days. 🚚💨
International Orders:
Shopping from abroad? No worries! Our international shipping usually takes 7-15 business days, depending on your location. 🌍✈️
We partner with trusted carriers to make sure your items arrive safely and on time, so you can start enjoying them as soon as possible.
Shipping Costs 💸
Shipping fees are calculated at checkout based on your order size, destination, and selected shipping method. We strive to offer affordable rates and fast delivery!
Returns & Exchanges 🔄
We want you to love what you ordered, but we understand that sometimes things just don't work out. If you're not completely satisfied with your purchase, we’ve got you covered!
- Returns: You can return most items within 30 days of receiving your order for a full refund. Please ensure the product is unused, in its original packaging, and in resellable condition.
- Exchanges: If you'd like to exchange your item for a different size or color, just let us know! We’re happy to help get you the perfect fit.
- Return Shipping: Customers are responsible for return shipping costs, but if the item is defective or incorrect, we'll cover the shipping. 📬
How to Initiate a Return or Exchange
Simply reach out to our customer support team at support@cristalcreations.com and we’ll guide you through the process. We aim to respond within 24 hours.
Need Assistance? 🤔
If you have any questions about shipping, returns, or anything else, don’t hesitate to contact us at support@cristalcreations.com. We're here to help! 💌
Thank you for choosing Cristal Creations! We can’t wait to send your new favorite items your way. 💖🌟